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Before you contact us, please read Note Before Contacting Us.




Please be as specific as possible in your questions and opinions.


+81-44-556-8000 (reception)
Office hours: 9:00 to 17:00 
Our company is closed Saturdays, Sundays, national holidays, the New Year holidays, and company holidays.




Solid Square West Tower 22F, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi, Kanagawa 212-0013, Japan
TOSHIBA DEVICE CORPORATION, Administration Department
Important Considerations before Making an Inquiry
You must agree to the following before you contact us.
  • Your personal information may be used to answer your inquiries.
  • Within the range of the purpose of these uses, your personal information may be used by Toshiba Electronic Devices & Storage Corporation and its group companies and contractors.
  • You can request that your own personal information be disclosed, edited, or deleted. To do so, contact us through the above contact information.
  • If you do not input this information, we may not be able to provide some services.
  • If you would like to see our company's philosophy on the general handling of personal privacy, view our Privacy Policy page.
  • Customers who are under 16 years of age need the consent of their guardian before contacting us.
  • Please note that requests on Saturdays, Sundays, Holidays, New Year's Holidays, and other Company holidays will be handled from the following business day.